Terms of Service

1. Provider, Scope, and Contact

These Terms and Conditions ("Terms") govern your access to and use of the rentaskin.gg platform ("Platform") operated by:

Rentaskin Sp. z o.o. Jana i Jędrzeja Śniadeckich 20D/7 35-006 Rzeszów, Poland Email: [email protected] Website: www.rentaskin.gg

As an online intermediary platform under the Digital Services Act (Regulation EU 2022/2065), our single point of contact for authorities and users is [email protected].

These Terms apply to all users of the Platform, including renters, lenders (once the lender feature is activated for your account), and any other persons accessing or using the Platform. Mandatory consumer protection provisions of your country of residence remain unaffected in all cases.

Differing terms of a user do not apply unless rentaskin.gg has expressly agreed to them in writing.

2. Description of Services

rentaskin.gg operates an online marketplace through which users can rent digital cosmetic items for Counter-Strike 2 ("Skins") for a fee and for a limited rental period.

The Platform acts as intermediary and technical service provider, connecting renters (who temporarily use Skins) with lenders (who provide Skins for rental). The lender feature and associated terms in Section 5 apply only once your account has been activated for lender access; they have no operative effect before that activation.

A rental does not transfer ownership or any permanent right in a Skin to the renter. The renter receives only a limited, temporary, and revocable right to use the Skin during the agreed rental period. All ownership rights remain with the entitled lender.

The Platform is not affiliated with, endorsed by, or officially connected to Valve Corporation, Steam, Counter-Strike, or Counter-Strike 2. All related trademarks remain the property of their respective owners.

Availability of specific Skins may change at any time for technical, legal, operational, or market-related reasons. Browse rankings and sort options are determined by the criteria the user selects (such as price or condition). No paid placement or undisclosed ranking factor is applied.

Planned maintenance will be announced in advance where reasonably possible. Uninterrupted availability is not guaranteed.

3. Registration and Account

Eligibility. Only persons who are at least 18 years old and legally capable of entering into binding contracts may register. Legal entities must be represented by an authorised natural person of at least 18 years of age. By using the Platform, you confirm that you meet these requirements.

Age confirmation. During registration or before your first transaction, you must actively confirm via an unticked checkbox: "I confirm that I am at least 18 years old and legally permitted to use rentaskin.gg." This confirmation is recorded with a timestamp.

Steam authentication. The Platform uses Steam OpenID for authentication. rentaskin.gg does not request or store your Steam password. You are responsible for securing your Steam account, your email account, your Steam Trade URL, and any session credentials. You must notify us immediately at [email protected] if you suspect unauthorised access.

Account data. You must provide truthful, accurate, and up-to-date information, including a valid Steam Trade URL required for rental delivery. False or incomplete information may result in suspension, cancellation of transactions, or account deletion.

One account per person. Each natural person may hold only one user account unless we expressly permit otherwise. Creating multiple accounts to circumvent limits, exploit promotions, or evade enforcement measures is prohibited.

4. Rental Process (Renters)

Booking. A binding rental contract is concluded when you confirm the booking, accept these Terms, payment is successfully authorised, and rentaskin.gg confirms the booking. Rental price, service fee (currently 5%), applicable VAT, and rental period are shown clearly at checkout before payment.

Delivery. Delivery is made via a Steam trade offer. You must ensure your Steam account can receive trade offers, your Trade URL is valid and up to date, and there are no trade bans, holds, locks, or account restrictions in place. If delivery fails due to circumstances attributable to you, rentaskin.gg may cancel the transaction.

Return — automated trade reversal. At the end of the rental period, rentaskin.gg retrieves the Skin automatically by initiating a Steam trade reversal through its bot system. You do not need to send the Skin back manually under normal circumstances. During the standard 7-day rental period, Steam's trade hold on newly received items means the Skin is technically locked in your inventory and cannot be traded away regardless.

Obligations if automated return fails. If our automated retrieval system does not complete successfully for any reason, you are obliged to cooperate fully with rentaskin.gg to facilitate the return of the Skin. You must not, in such a circumstance, sell, transfer, lend, pledge, sub-rent, gamble, wager, stake, or otherwise dispose of or make the Skin available to third parties. You must not take any action that would prevent, delay, or interfere with the return. You must keep your account settings, trade settings, and Steam Trade URL in a state that allows rentaskin.gg to recover the Skin. Failure to cooperate or any deliberate exploitation of a system failure will be treated as a material breach of these Terms.

Liability for non-return. If a rented Skin cannot be retrieved and this is attributable to circumstances within your control or to your deliberate conduct (including selling, gambling, transferring, or blocking recovery of the Skin), you are liable for the current market value of the Skin. Market value is determined by reference to the price displayed on the Platform, the Steam Community Market, or other objective market data.

Steam and Valve dependency. Delivery and return depend on Steam trade systems. rentaskin.gg does not control Steam or Valve and cannot guarantee that their systems, rules, or interfaces will remain unchanged. If Steam applies trade holds or restrictions beyond our control, we may adjust rental timelines accordingly. The renter remains obliged to cooperate in good faith.

5. Lender Provisions (Upcoming Feature)

Applicability. This section applies only once your account has been activated for lender access. Until that activation, these provisions have no operative effect. Lender features are expected to launch in a forthcoming Platform update.

Contributing Skins. By contributing a Skin, the lender authorises rentaskin.gg to list and facilitate rentals of that Skin in accordance with these Terms. The lender warrants that they are legally entitled to provide the Skin, that it is not stolen or subject to third-party claims, and that providing it does not violate any contract, law, Steam rule, or Valve rule.

Revenue share and payouts. Lenders receive a revenue share for completed rental cycles. rentaskin.gg retains a platform fee as shown during onboarding. Gross rental price, platform fee, and lender share are displayed before listing. All lender payouts are processed through Stripe Connect. Lenders must complete all required Stripe Connect onboarding and verification steps, including identity, bank account, and tax information. Payouts may be delayed, withheld, or reversed due to chargebacks, fraud, refunds, legal obligations, Stripe requirements, or breach of these Terms.

Trader traceability. Lenders acting as commercial sellers are subject to trader traceability obligations under the Digital Services Act (Art. 30). This information is collected and verified during Stripe Connect onboarding.

Return of lender Skins. A lender may request return of their Skin through the Platform. Where the Skin is currently rented, return is processed after the active rental period ends plus any applicable trade lock or processing time. Maximum expected return time from request: 37 days (7 days active rental time plus up to 30 days lock or processing time).

Risk notice. Lending Skins involves operational risks including renter default, Steam restrictions, trade locks, account bans, and market price volatility. rentaskin.gg takes reasonable security measures but cannot eliminate all risks.

Business lender users (P2B). Where lenders are business users, rentaskin.gg complies with Regulation (EU) 2019/1150. Changes materially affecting business lender users will be notified at least 15 days in advance. Reasons will be provided for restrictions, suspensions, or de-listings of items.

6. Prices, Fees, Taxes, and Payment

Prices and VAT. At checkout, before payment, the final payable amount is shown including applicable VAT, service fee (currently 5%), and any other mandatory charges. Pricing may change for future transactions at any time.

Payment processing. Payments are processed by Stripe (Stripe Payments Europe, Ltd. or the applicable Stripe entity. Stripe handles PCI-DSS-compliant payment processing and PSD2 strong customer authentication. rentaskin.gg does not store full card numbers on its own servers. Payment is due before the rental period begins.

Accepted payment methods. Accepted methods are those shown in the checkout flow (typically card and other methods enabled by Stripe for your region). Available methods may vary by country and payment provider availability.

Failed payments and chargebacks. If a payment fails, is reversed, disputed, or charged back, rentaskin.gg may cancel the rental, block delivery, suspend the account, request immediate return of the Skin, and pursue recovery of outstanding amounts by lawful means. You remain responsible for amounts properly due under these Terms.

7. Right of Withdrawal

General rule. If you are a consumer in the European Union, you have a statutory right to withdraw from a distance contract within 14 days from conclusion of the contract, without giving a reason.

Immediate performance waiver. At checkout, you are asked to actively confirm via an unticked checkbox that you expressly request immediate performance of the digital rental service before the end of the withdrawal period, and that you acknowledge you may lose your right of withdrawal once the service has been fully performed (i.e. once the Skin is made available for delivery). Where this confirmation has been given and the service has been fully performed, the right of withdrawal is lost.

Exercising withdrawal (where applicable). To exercise the right of withdrawal where it has not expired, notify us at [email protected] or use the model withdrawal form available at rentaskin.gg/withdrawal-form before the withdrawal period expires. The model withdrawal form is also available on that page as required by the EU Consumer Rights Directive.

Mandatory law. Nothing in these Terms limits non-waivable consumer rights under the law of your country of residence.

8. Refund Policy

Unless mandatory consumer law provides otherwise, refunds are excluded once the service has been fully performed or the Skin has been successfully delivered and made available for the agreed rental period.

If a booked Skin cannot be delivered due to a technical error attributable to rentaskin.gg and no reasonable substitute or retry is available, the rental fee may be refunded fully or pro rata.

No refund is owed where delivery or use fails due to circumstances attributable to you, including an incorrect or expired Steam Trade URL, trade bans or holds on your account, inventory restrictions, refusal to accept a trade offer, breach of these Terms, or payment fraud.

Your mandatory statutory consumer rights remain unaffected in all cases.

9. Prohibited Use

The following actions are prohibited on the Platform:

• Using the Platform if you are under 18 years old.
• Providing false identity, payment, Steam, or registration information.
• Creating multiple accounts without permission.
• Renting Skins for resale, sub-rental, gambling, wagering, staking, or commercial exploitation.
• Using bots, scripts, scraping tools, or automated systems to access the Platform without permission.
• Circumventing security measures, verification checks, rate limits, or technical protections.
• Exploiting bugs, API errors, payment errors, or trade errors.
• Fraud, identity theft, payment fraud, chargeback abuse, or misrepresentation.
• Using stolen payment methods, Steam accounts, or Skins.
• Money laundering, sanctions evasion, terrorist financing, or circumvention of financial regulations.
• Harassing, threatening, or abusing other users, support staff, or rentaskin.gg.
• Interfering with ongoing rentals or the return process.
• Violating Steam, Valve, or game publisher rules.

In the event of a violation, rentaskin.gg may suspend or delete the account, cancel transactions, request return of Skins, withhold payouts where legally permitted, report activity to payment providers or authorities, and claim damages.

10. Liability

General. rentaskin.gg is liable without limitation for damages caused by intentional misconduct, gross negligence, fraud, injury to life, body, or health, and any liability that cannot be excluded or limited under applicable mandatory law (including mandatory consumer and data protection law).

Slight negligence. For slight negligence, rentaskin.gg is liable only for breach of essential contractual obligations — those whose fulfilment enables proper performance of the contract and on whose compliance the user may reasonably rely. In such cases, liability is limited to foreseeable, contract-typical damage.

Third-party systems. rentaskin.gg is not liable for damages arising from Steam, Valve, game publishers, payment providers, banks, card networks, or authorities restricting, delaying, blocking, or technically preventing Skin transfers, account access, payments, or related processes.

Force majeure. rentaskin.gg is not liable for failure or delay caused by events beyond its reasonable control, including cyber attacks, internet or infrastructure outages, Steam or Valve decisions, legal changes, natural disasters, power outages, sanctions, or acts of authorities.

No Skin value guarantee. rentaskin.gg does not guarantee the future value, availability, liquidity, tradability, or market price of any Skin. Skin values may fluctuate significantly.

User liability. You are liable for losses and damages caused by your intentional misconduct, fraud, abuse, non-return of Skins, or violation of these Terms, to the extent permitted by applicable law.

11. Intellectual Property and Third-Party Rights

All Platform content, including design, text, graphics, logos, software, workflows, databases, and interface elements, is protected by intellectual property law and owned by rentaskin.gg or used with permission. Reproduction, distribution, modification, or reverse engineering without express permission is prohibited unless legally permitted.

CS2 Skins, game names, item names, images, and trademarks — in particular those of Valve Corporation — are the property of their respective rights holders. rentaskin.gg does not claim ownership over Valve, Steam, Counter-Strike, or Counter-Strike 2 trademarks or content.

12. Termination and Account Suspension

Termination by the user. You may request account deletion at any time by contacting [email protected]. Open rental obligations, payment obligations, unresolved disputes, legal retention duties, Skin return obligations, and fraud investigations are not affected by account deletion.

Termination by rentaskin.gg. rentaskin.gg may terminate this agreement with 14 days' notice to consumers. The right to immediate suspension or termination for good cause remains unaffected. Good cause includes: serious or repeated breach of these Terms, fraud or suspected fraud, payment default, chargeback abuse, false registration information, underage use, non-return of Skins, use of stolen accounts or payment methods, or a legal or regulatory requirement.

Statement of reasons (DSA Art. 17). Where rentaskin.gg restricts or terminates an account, it will provide a clear statement of reasons in accordance with the Digital Services Act. Users may submit an internal complaint within six months of receiving the restriction.

Internal complaint handling (DSA Art. 20). To submit an internal complaint regarding an account restriction or content removal, contact [email protected] within six months of the restriction.

Reporting illegal content (DSA Art. 16). Users may report illegal content or listings by contacting [email protected].

13. Complaints and Dispute Resolution

For complaints, technical issues, payment questions, rental disputes, or data protection requests, contact us at [email protected] or through our support page.

Out-of-court dispute settlement access (DSA Art. 21): where applicable, certified ADR bodies may be available. Details will be published on the Platform as they become available.

rentaskin.gg is not obliged to participate in consumer arbitration proceedings unless mandatory Polish or EU law requires otherwise.

14. Governing Law and Jurisdiction

These Terms are governed by Polish law, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).

For business users, the place of jurisdiction is Rzeszów, Poland, to the extent legally permitted.

For consumers, the statutory jurisdiction rules of your country of residence apply. Mandatory consumer protection provisions of your country of residence remain unaffected.

15. Final Provisions

Severability. If any provision of these Terms is or becomes invalid or unenforceable, the validity of the remaining provisions is unaffected. The invalid provision shall be replaced by a valid provision that comes as close as legally possible to the economic purpose of the original.

Amendments. rentaskin.gg may amend these Terms with future effect where necessary due to changes in law, technical processes, payment processing, Steam or Valve rules, or for other legitimate operational reasons. Users will be notified at least 14 days before changes take effect for consumer users, and at least 15 days for changes materially affecting business lender users (P2B). Continued use of the Platform after the effective date constitutes acceptance of the revised Terms. If you do not accept, you may terminate your account before the effective date.